Services

I provide inclusive technology solutions for homes, small businesses, and corporations. Whether you need a website built from scratch, an existing site tested for accessibility, or help setting up your home office, I bring patience, technical expertise, and a problem-solving mindset to every project.


The “Problem Solver” Promise

I never simply say, “I don’t know.” If we encounter a new issue or a complex error, I do the research. I learn the system, find the solution, and implement it. You are hiring a partner who is committed to fixing the problem.


1. Web Design & Development

For Individuals & Small Businesses

I build custom, clean, and responsive websites designed to grow your online presence. My development philosophy is “Accessibility First,” meaning your site will be usable by everyone from day one.

  • Custom Website Creation: Design and development for personal blogs, portfolios, and small business landing pages.
  • Built-in Accessibility: I utilize semantic HTML and proper coding structures to ensure compatibility with screen readers.
  • Maintenance & Updates: Ongoing support to keep your site secure and running smoothly.

2. Accessibility Testing & Consulting

For Companies, Organizations & Developers

Automated checkers only catch about 30% of accessibility errors. I provide real-world testing using the actual tools that blind and low-vision users rely on. I help you fix clutter, labeling issues, and navigation traps.

My Testing Suite:

  • Screen Readers: Rigorous testing using JAWS and Narrator (Windows), and VoiceOver (Mac/iOS). I am also currently integrating NVDA into my testing workflow.
  • Braille Support: Verification using Braille displays and notetakers to ensure content translates correctly to tactile devices.

What I Test For:

  • Visual & Audio Tags: Ensuring all images have descriptive Alt Text and media players are accessible.
  • Navigation: Verifying button labeling (fixing buttons that just say “Click Here”), heading structures, and keyboard navigation to prevent “traps.”
  • UX Review: Identifying cluttered layouts that make it difficult for screen reader users to process information.

3. Computer Support & Software Training

For Windows PC & Mac Users

From complete beginners to advanced users, I help you master your computer. I specialize in configuring settings to make work easier for visually impaired and sighted users alike.

Software & Productivity:

  • Microsoft Office 365: Installation and deep configuration of Word, Excel, and Outlook to reduce visual clutter and improve workflow.
  • Email Management: Setting up Outlook mailboxes, organizing folders, and creating signatures.
  • AI Training: Teaching you how to use AI tools like ChatGPT and Gemini to assist with writing, research, and daily efficiency.
  • General Tasks: Assistance with “simple” tasks like file organization, desktop decluttering, or finding lost documents.

Hardware Maintenance:

  • PC Health: Factory resetting, restoring, and cleaning laptops/desktops to speed up performance.
  • Installations: Installing and uninstalling complex software correctly.
  • Peripherals: Setting up printers and scanners, ensuring they are connected to the network and easy to use.

4. Mobile & Assistive Technology

For iPhone, iPad & Android

I help you get the most out of your mobile devices, with a specific focus on apps that aid independence.

  • Assistive Apps: Setup and training for Be My Eyes, Seeing AI, and magnification tools.
  • Security: Configuration of Microsoft Authenticator and Google Authenticator to protect your accounts.
  • Communication: Setup and training for Zoom, Microsoft Teams, and FaceTime.
  • OS Mastery: Training on iOS VoiceOver settings and accessibility shortcuts.

5. Smart Home & Networking

Automating your home for better living

I believe in the power of a connected home. I can help you select, install, and configure the devices that make life easier and safer.

  • Wi-Fi & Networking: Setup of Arris Surfboard modems and Eero Mesh Wi-Fi systems to ensure you have internet in every room.
  • Voice Assistants: Configuration of Amazon Alexa devices (Echo Pop, Echo Dot, Echo Show 8) for voice-controlled automation.
  • Home Security: Installation and app setup for Ring Pro video doorbells.
  • Access Control: Setup of keyless smart door locks.